List of Diplomas

The IBS Diploma in Business Skills

Students who successfully complete the programme at Intermediate level will be able to appreciate and develop skills in a broad range of topic areas that are relevant to everyday business. The programme has been designed with two key aims in mind and these two aims run concurrently through all awards. The first key aim is that the student will benefit from a personal perspective by developing skills that will enable them to embark confidently on a successful business career. The second main aim of the programme is that the business in which the student is currently employed, or about to be employed by, will also benefit as the students engage with topics that are at the forefront of modern day business techniques.

The following 8 self-contained Awards must be successfully completed to gain the IBS Diploma in Business Skills:

  1. Principles of Business and Finance (SCQF Level 7)
  2. Principles of Business Communication (SCQF Level 7)
  3. Principles of Information Technology for Business (SCQF Level 7)
  4. Principles of Marketing and Customer Service (SCQF Level 7)
  5. Principles of People Skills in Business (SCQF Level 7)
  6. Principles of Self Awareness and Personal Development (SCQF Level 7)
  7. Principles of Time Management in Business (SQCF Level 7)
  8. Principles of Business Etiquette (SCQF Level 7)

Each Award has 50 hours (20 hours of tutor led sessions (face-to-face) and 30 hours of self-directed learning), with a total of 400 hours for completing the Diploma.

The first award met by students is Marketing and Customer Service. It focuses on the importance of the customer experience and the vital role it plays in a business’ success. Business Communications is the next award met by students. Effective communication skills are at the forefront of business activity. Various common types of communication, both verbal and non-verbal, are considered and students are introduced to practical ways in which they can improve their communication skills.

Self-Awareness and Personal Development is concerned with the student’s individual personal development. Skills and techniques that will greatly assist their own and their team’s personal development are introduced and practiced. Understanding how to behave professionally is the subject of the Business Etiquette award. This established business convention is an essential skill for a business employee. Business and Finance introduces the student to the basic importance to businesses of correctly making use of available resources. The award begins by ensuring that students are aware of the most common business language before considering particular resources and concludes by equipping the student with some basic financial planning techniques.

As all managers are aware, dealing with employees is one of the most difficult soft skills. The People Skills in Business award looks closely at some of the key issues that arise when dealing with people and equips students with the fundamental skills required to deal with team issues and conflicts that may arise. Employees making best use of their time is the subject of the Time Management in Business award. This award is designed to ensure that students are aware of current time management techniques and the most common time wasting activities that occur in businesses.

The final award in the programme is IT for Business. It is of course now essential that IT skills are prevalent throughout an organisation and the use of information technology in business is fundamental to the success of a business. This award explores some of the more common technologies in everyday business and gives students an understanding of the technical and management skills required in the rapidly changing IT and business environment.